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Ihome Domestic Helper Agency

When Your Helper Gets Sick: A Singapore Employer's Guide to Medical Care, Insurance & Leave

Jul 13
2 min read

Updated: Aug 16

Medical emergencies involving your helper are stressful. As an employer in Singapore you have specific legal obligations — knowing them before an emergency saves worry, money and conflict.


At a Glance: Your Legal Obligations

  • You must pay for outpatient treatment, hospitalisation, and prescribed medications.

  • Maintain valid medical insurance at all times — minimum S$60,000/year hospitalisation & surgical coverage (MOM).

  • Sick leave: 14 days paid outpatient + 60 days paid hospitalisation per year (MC-certified).

  • Clinic for minor issues (S$30–S$80); A&E for high fever >39°C, severe injury, breathing difficulty.


Insurance & Sick Leave Quick Reference

Requirement

What it covers

Notes

MOM mandatory insurance

S$60,000/yr hospitalisation & surgery

Must cover pre-existing conditions

Recommended extras

S$100k–200k serious illness, outpatient

Personal accident & repatriation

Outpatient sick leave

14 paid days/yr

MC-certified, cannot be salary-deducted

Hospitalisation leave

60 paid days/yr

Includes the 14 outpatient days


Mental Health Matters Too

Helpers are at higher risk of depression and anxiety from homesickness and isolation. Watch for appetite or sleep changes, withdrawal, crying, or low energy — and seek professional help early.

Frequently Asked Questions

What medical insurance must I provide for my helper?

MOM requires a minimum S$60,000/year hospitalisation and surgical insurance from a Singapore-licensed insurer, maintained at all times. Many employers add S$100k–200k serious-illness and outpatient cover.

How much sick leave is my helper entitled to?

14 days of paid outpatient sick leave and 60 days of paid hospitalisation leave per year, MC-certified — these days cannot be deducted from salary.

Do I have to pay for my helper's hospitalisation?

Yes — employers must bear the cost of outpatient treatment, hospitalisation and prescribed medications, supported by the mandatory insurance.

When should I take my helper to A&E vs a clinic?

Clinic (S$30–S$80) for fever, flu, cuts, rashes, stomach upsets. A&E (S$150–S$500+) for fever above 39°C, severe injuries, breathing difficulty, or allergic reactions.

What if my helper shows signs of depression?

Helpers are at higher risk from homesickness and isolation. Watch for appetite or sleep changes, withdrawal or crying, and seek professional help early — early care matters.


Contact iHome Agency — WhatsApp 8042 6581 · EA Licence 26C3446 · Punggol & Northshore specialist.

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